10-07-2024 06:03 AM - last edited on 10-08-2024 09:29 AM by Danny
Dear all
I am using DPP at its latest version (4.19.10.0) under MAC OS 15.0.1.
When I open files (.cr3) in DPP, mark them all and open the renaming tool, it won't start (the renaming tool). You can shortly see the window of that tool, but it disappears right away. Does anyone have the same issue or will it work using DPP4 and Sequoia? It did work with the OS before and the version of DPP before the one I use now. I updated both at the same time.
Any idea anyone?
I use a MacBook Pro M2 14'' (2023), 32 GB.
Solved! Go to Solution.
10-22-2024 08:19 AM
10-07-2024 07:46 AM
@Hummel wrote:
Dear all
I am using DPP at its latest version (4.19.10.0) under MAC OS 15.0.1.
When I open files (.cr3) in DPP, mark them all and open the renaming tool, it won't start (the renaming tool). You can shortly see the window of that tool, but it disappears right away. Does anyone have the same issue or will it work using DPP4 and Sequoia? It did work with the OS before and the version of DPP before the one I use now. I updated both at the same time.
Any idea anyone?
I use a MacBook Pro M2 14'' (2023), 32 GB.
The latest version of DPP4 is 4.19.30.0, but it still does what you are reporting - the screen just flashes once and disappears.
10-07-2024 10:34 AM
John
Many thanks. Good to see that I am not the only one that experiences this. Guess it will disappear with a DPP update soon.
Best,
Hummel
10-20-2024 01:42 AM
Same issue here. Hope Canon can fix this soon.
10-15-2024 04:37 AM
I only have DPP4 4.19.10.0 as the latest version (no updates available). I reported this to Canon, let us see what happens.
10-21-2024 11:09 AM
Version 4.19.31 (“fixing minor bugs”) is available on the Canon Europe site.
I haven’t downloaded yet, but it might resolve the issues.
10-21-2024 11:23 AM - edited 10-22-2024 08:16 AM
The latest versions are here: https://canon.us/dpp
As of 10/21/2024:
Version 4.19.30(Windows)
4.19.31 (Mac)
10-21-2024 11:32 AM
10-22-2024 07:37 AM
It is not available yet. Website doesn't show it and DPP software shows "no updates available".
10-22-2024 08:06 AM
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