cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Image.Canon Problem with Adobe Lightroom.

GabrielFreitas
Apprentice

Hi. I connected the image.canon with the adobe lightroom but its not activated because it says it doesnt have the the necessary plan for use the Adobe Lightroom. I have the plan, i am using the adobe lightroom but idk why it doesnt recognize my plan. Its connected but "its not activated" in the Image.Canon. I'm from Brasil. 

Maybe its a bug, idk. How can i report this properly to canon? 

1 REPLY 1

Stephen
Moderator
Moderator

Hello! 
Please see the update on the image.canon site here:
https://image.canon/st/en/news.html#news3 

and here:
https://image.canon/st/en/photos-lightroom.html#Lightroom 

If you've followed those instructions and still have an issue, you should contact support in your country at https://www.canon.com.br/ 

Avatar
click here to view the gallery
Announcements