I am new to DPP4. Why do some features not work when I try to edit my image? Gamma is blank?

[Hilda1]

I have tried to edit the image and Gamma adjustment is blank, cannot adjust, also white balance does not work. Do I need to download a helper app?

[Hilda1 · Accepted solution]

Probably so from the other comments I see. I really didn't know the difference and I will check to be sure.  The DPP4 will probably allow all functions to work if RAW images are used, only some will work if using JPEG. I have a lot to learn but do appreciate this advice so I can move forward and try more new things. Thank you!

[jrhoffman75 · Accepted solution]

Hi Hilda. You are correct about your conclusion of DPP4 features. 

Unless you need immediate images for email or posting I would suggest you always shoot RAW. Nowadays any photo software you would use seamlessly imports RAW and converts it for editing. RAW gives you much better editing flexibility for adjustments. 

If you need JPEGs you can set the camera to RAW+JPEG and get both. 

You wont be able to use Auto mode, but Program mode is the same except it allows you to make adjustments and make use of the camera features. 

[Hilda1 · Accepted solution]

Thank you very much for your help. I did not know all this and now will learn a lot more. It may be the best thing ever for me as I need to venture out from automatic.  I do appreicate all the help I have received, so many great people that care. This is refreshing. Thanks again.

[BurnUnit · Accepted solution]

You may find yourself in a bit of a "Catch 22". DPP4 will edit only CR2 RAW files. I think your camera may be old enough that it produces CRW RAW files, in which case you'd need DPP3, Canon's previous RAW editing software. But DPP3 was only produced as 32 bit software and Win10 is a 64 bit system. I was able to install DPP3 on my Win7 64 bit machine but I'm not sure it's compatible up to Win10. DPP4 is 64 bit.

It's surely worth a try. If you don't still have the install disk that came with the camera you can still download DPP3 from the Canon website. Or you can install something like Lightroom or Corel PaintShop which will edit CRW, CR2 and a bunch of different RAW formats. For a price...

[RobertTheFat · Accepted solution]

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@BurnUnit wrote:

You may find yourself in a bit of a "Catch 22". DPP4 will edit only CR2 RAW files. I think your camera may be old enough that it produces CRW RAW files, in which case you'd need DPP3, Canon's previous RAW editing software. But DPP3 was only produced as 32 bit software and Win10 is a 64 bit system. I was able to install DPP3 on my Win7 64 bit machine but I'm not sure it's compatible up to Win10. DPP4 is 64 bit.

It's surely worth a try. If you don't still have the install disk that came with the camera you can still download DPP3 from the Canon website. Or you can install something like Lightroom or Corel PaintShop which will edit CRW, CR2 and a bunch of different RAW formats. For a price...

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I have DPP3 installed on two 64-bit Windows 10 computers. And the XS is on DPP4's "supported cameras" list.

[Hilda1 · Accepted solution]

I have checked the manual and reference to RAW images are shown as CR2.   I have adjusted the setting to RAW + Large/Fine. I did not see JPG as an option so hope this is correct.  Thank you for all the information.

[Waddizzle · Accepted solution]

I usually shoot just RAW, and generate a JPEG after i download to my computer.

[jrhoffman75 · Accepted solution]

"I usually shoot just RAW, and generate a JPEG after i download to my computer"

It depends on an individual's workflow/needs.

If a person wants to edit and post images quickly to Facebook or email to friends via an iPad then they will need JPEGs.

If all work is done via computer than raw only wil work.

As moree and more iPad apps allow raw editing the need for JPEGs decreases.

[Hilda1 · Accepted solution]

Thank you very much for your help. I did not know all this and now will learn a lot more. It may be the best thing ever for me as I need to venture out from automatic.  I do appreicate all the help I have received, so many great people that care. This is refreshing. Thanks again.

[BurnUnit · Accepted solution]

You may find yourself in a bit of a "Catch 22". DPP4 will edit only CR2 RAW files. I think your camera may be old enough that it produces CRW RAW files, in which case you'd need DPP3, Canon's previous RAW editing software. But DPP3 was only produced as 32 bit software and Win10 is a 64 bit system. I was able to install DPP3 on my Win7 64 bit machine but I'm not sure it's compatible up to Win10. DPP4 is 64 bit.

It's surely worth a try. If you don't still have the install disk that came with the camera you can still download DPP3 from the Canon website. Or you can install something like Lightroom or Corel PaintShop which will edit CRW, CR2 and a bunch of different RAW formats. For a price...

[RobertTheFat · Accepted solution]

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@BurnUnit wrote:

You may find yourself in a bit of a "Catch 22". DPP4 will edit only CR2 RAW files. I think your camera may be old enough that it produces CRW RAW files, in which case you'd need DPP3, Canon's previous RAW editing software. But DPP3 was only produced as 32 bit software and Win10 is a 64 bit system. I was able to install DPP3 on my Win7 64 bit machine but I'm not sure it's compatible up to Win10. DPP4 is 64 bit.

It's surely worth a try. If you don't still have the install disk that came with the camera you can still download DPP3 from the Canon website. Or you can install something like Lightroom or Corel PaintShop which will edit CRW, CR2 and a bunch of different RAW formats. For a price...

---

I have DPP3 installed on two 64-bit Windows 10 computers. And the XS is on DPP4's "supported cameras" list.

[Hilda1 · Accepted solution]

I have checked the manual and reference to RAW images are shown as CR2.   I have adjusted the setting to RAW + Large/Fine. I did not see JPG as an option so hope this is correct.  Thank you for all the information.

[Waddizzle · Accepted solution]

I usually shoot just RAW, and generate a JPEG after i download to my computer.

[jrhoffman75 · Accepted solution]

"I usually shoot just RAW, and generate a JPEG after i download to my computer"

It depends on an individual's workflow/needs.

If a person wants to edit and post images quickly to Facebook or email to friends via an iPad then they will need JPEGs.

If all work is done via computer than raw only wil work.

As moree and more iPad apps allow raw editing the need for JPEGs decreases.

[BurnUnit · Accepted solution]

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@RobertTheFat wrote:

I have DPP3 installed on two 64-bit Windows 10 computers. And the XS is on DPP4's "supported cameras" list.

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Thanks Bob... I should have researched that a bit more. I just had a flashback to an old 300D that I picked up and that was the reason I had to reinstall DPP3 on Win7.

[Arcade]

Sounds like you're trying to edit a jpeg file.

[Hilda1]

I think that is probably correct.  The DPP4 does allow for Raw and JPEG but I was not aware of the difference in the setting. I have a lot to learn.  My guess now is that the DPP4 will allow all the edit functions for RAW photos and will limit the functions for JPEG.  I was able to use the crop and stamp features.  I appreciate your advice and will look into this more.  Thank you!