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Eos not working

mahmoud12
Apprentice

whene iam connect the camera whith mac os catalina 10.15.2

warning , failed to communicate with camera . check connectionScreenshot 2019-12-14 at 1.06.19 PM.png

 

6 REPLIES 6

jrhoffman75
Legend
Legend

Based on postings elsewhere it seems to be a bug in latest Catalina update.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

we - canon users - what we can do with this?


@piti16011968 wrote:
we - canon users - what we can do with this?

It is not just Canon that has been affected by the latest release.  I think Apple has released an update this week for mobile devices.  Apple also released a statement apologizing for the issues, and said that they were working with developers to fix the problems.

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piti16011968
Apprentice

 me too

 

thecas89
Apprentice

Do someone know when apple will be fix this issue?
I'm so sad, every **bleep**ing xmas the EOS utility for some reason don't work. 
It's the third holiday off in a row! 😞

piti16011968
Apprentice

  canon solved this problem.   i just install all software downloaded from canon - usa site. all programs work very well.  last version dated on 03 - 2020.

 

     thanks canon! 

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