Eos Utility problem

[alexpado]

Hi to all,

I have a problem with the Eos Utility Software.

I have the OS Windows 8, and I installed the last version of EOS Uility 2.12 compatibility with the new OS.

When I connect my EOS 5D MKIII or the 7D the EOS Utility not recognized the camera.

The drivers are installed , all the others programs works fine with the cameras.

Someone have a suggestion ?

[Knuk]

Thanks so much. I’m on it. I’ll let you know how it goes.

[Leeflasche]

I just upgraded my Mac OS to version 10.15.3.  With this upgrade, the EOS Utility appears to be working using the current Utility version 3.11.1.0.  Just downloaded a number of images from my 6D mk II using the utility.  Remote shooting is also working.  Will check further in the morning.

[Knuk]

Still no luck.