11-03-2021 01:42 AM
11-03-2021 08:10 AM
So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
11-03-2021 08:28 AM
11-03-2021 08:50 AM
What drivers did you update?
11-03-2021 11:41 AM
11-03-2021 11:53 AM
There seem to be issues with the AMD chipset the Canon 5D Mark IV with the USB 3 connector.
If you have that camera check the Canon support site.
11-12-2021 06:45 AM
03/02/2023: New Firmware Updates Are Available:EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
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