02-08-2023 04:30 PM - last edited on 02-14-2023 10:21 AM by Danny
I'm fed up with this Canon Webcam Utility
So, I've tried almost everything to get this working. I can get it to work for maybe one Zoom call, and when I disconnect and try it the next day, it won't work anymore.
This happens consistently; I'll get it to work, and then it'll stop working the next time I use it.
My computer: iMac 27' inch 2019 model with an intel processor
Operating System: MacOS Ventura 13.0
My Camera: Canon 70D
What am I doing wrong?
02-08-2023 04:31 PM
What specific camera and what computer/operating system are you using? That info will help others troubleshoot.
02-09-2023 09:31 AM
Yes, of course. I've updated my original post.
02-14-2023 06:24 PM
I'm sorry to hear about the issues you're experiencing with the EOS Webcam Utility software.
Our Canon software engineers are still reviewing the option of updating the software to be compatible with macOS 13. You may try downloading and installing the latest versions of our software for macOS 12 and see it they will work with macOS 13. You may need to click on the drop-down box for the operating system to change the operating system to macOS 12.
In case the software won't run on your computer, then I would recommend on occasionally checking the software download page to see when updates do become available. I do apologize for the inconvenience.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 22.214.171.124
PowerShot SX420 IS - Version 126.96.36.199
PowerShot 620 HS - Version 188.8.131.52
PowerShot SX720 HS - Version 184.108.40.206
PowerShot G1X Mark III - Version 220.127.116.11
PowerShot G7X Mark II - Version 18.104.22.168
PowerShot G9X Mark II - Version 22.214.171.124
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.