EOS VR Utility bug after updating to macOS 15.2

[EscapeVR]

After updating my Mac Studio to OS 15.2, the VR Utility Application is no longer working correctly. 

When I go to export footage from RAW to ProRes, it stalls out at the 5-min left mark, and never finishes.

Can’t process my VR footage now. Can someone from Canon take a look & release an update?

[dd_chroma]

Whilst the devs are looking at issues, Mac users have the most logical button highlighted with the system accent colour that is the bottom most right button in the workflow. Cancel is on the left.

The Export button is perfect for Windows users, but not Mac users.

[dd_chroma]

Just did a Sample in Activity Monitor. There are a bunch of threads that seem to be stuck waiting.

[meoster]

This seems to be still ongoing a month after this post was first made, where are we at on a fix? Can we at least get the previous version to use in the meantime?

[sturmen]

I am having the same issue. I am on macOS 15.2, using Canon EOS VR Utility v1.5.11, which is the latest version I was able to download. 

[Waddizzle]

If you updated the OS, then I would recommend deleting the old version and installing the latest version, even if it’s the same release.  The OS update may have changed something about your current installation. 

[bwawastaken]

I am having the same issue. I can export to H264 4:2:0 8-bit but I can't export to any of the ProRes formats from Raw. It freezes when there are 8 minutes left. I have reinstalled the latest software.

[dd_chroma]

I had another machine running Sonoma. On Sonoma, the stall bug doesn't appear. 

Definitely stalls on Sequoia.

[mileszhou]

I have the same issue with the macOS 15.2/version 1.5.11. I'm attaching the Activity Monitor's Sample + Open file list for your reference. You may be able to symbolize the document and trace the stack to see what has gone wrong. It hung quickly after it started processing (one minute entering the process). When it hung, the CPU was 100.0% and GPU dropped to 0, while it started with CPU about 450% and GPU 60%.

Hope the info helps, and hope to get a fix quickly. DPX's size is huge, and H264's quality is bad. We need ProRes.

[mileszhou]

Sorry; forgot to attach the Sample. Here is it: https://drive.google.com/file/d/1bdHov3ijYPcFYN99Pi8pXSmVSBW9zqtQ/view?usp=share_link

[dd_chroma]

Agree with adding ProRes to the VR workflow. Just tested using ProRes on an Atomos, the EOS VR Utility doesn't like the format as input. Haven't yet found the right combination of conversions to make the Utility happy to recognise.

Have to go back to capturing on the internal card.