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EOS Utility options all grayed out

Harvs
Apprentice

Had to reload computer.   After reloading EOS Utility (from original CD), the utility will load, but all options are grayed out,

2 REPLIES 2

kvbarkley
Legend
Legend

What computer/OS?

have you tried downloading a newer version from the support website for your camera?

jrhoffman75
Legend
Legend

@Harvs wrote:

Had to reload computer.   After reloading EOS Utility (from original CD), the utility will load, but all options are grayed out,


You need an updater for Windows version and a later version for macOS.

As alluded to, it is OS dependent. Looks like W8.1 or macOS 10.14 are the latest compatible OS versions.

John Hoffman
Conway, NH

R6 Mark III, M200 (converted to infrared), RF lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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