08-02-2015 03:03 PM
Hi all,
I just upgraded to Windows 10, and immediatly ran into the problem that is described in this thread about Windows 8:
http://community.usa.canon.com/t5/Software/Eos-Utility-problem/td-p/1189
After reading that thread I decided to unplug the other USB devices I had in the computer at the time (Garmin Watch, USB key, smart phone) and turn off the camera. I then turned on the camera and ran the EOS utility and it found my camera and worked correctly.
Clearly this problem is still not resolved, but that simple work-around gets me downloading my pictures again. There are a lot of other things people tried in the above thread, but I just unplugged the USB devices and was good to go.
Solved! Go to Solution.
08-08-2015 10:09 AM
OK, solved it. Went to the Canon Support site and although there is no updated software for WIN 10, I checked what was available in the Win 8.1 software. There is an "EOS Utility Updater"... this installed "EOS Utility 2" and now it is working just fine.
04-17-2023 01:08 AM - edited 04-26-2023 09:09 AM
After reading that thread I decided to unplug the other USB devices I had in the computer at the time (Garmin Watch, USB key, smart phone) and turn off the camera. I then turned on the camera and ran the EOS utility and it found my camera and worked correctly. pikashow apk
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.