01-17-2024
03:00 AM
- last edited on
01-17-2024
09:10 AM
by
Danny
I got an R50 recently, and although this isn't my first time using EOS Utility with this camera, the problems were happening then too, but now i can't deal with it.
So i can connect to my computer, EOSUPNPSV.exe "this application cannot start directly" like, okay, so i still go into EU3, but after 1-2 mins, i get error 12 on the camera, EU3 says camera disconnected, and then it closes, then it EU3 will boot back up, and then in another 1-2 mins, will disconnect and close, this repeats.
It was fine before when i only had like 15 or so images, but I won't be able to handle it for >100.
Help, please.
01-17-2024 08:08 AM
Hello!
So that the Community can help you better, we will need to know more information:
• Which version of Windows or macOS are you using?
Any other details you'd like to give will only help the Community better understand your issue.
If you're in the United States and this is an urgent support need, please get in touch with support at 1-800-OK-CANON (800-652-2666), Monday through Saturday.
If you're outside the USA, please click HERE to find support options in your country.
Thanks, and have a great day!
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.