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EOS Utility hidden videos on macOS

hpaco
Apprentice

Hello,

I have been breaking my head since last wekeend as EOS Utility is not working properly on Ventura MACOS, But all begun because my videos were "missing" on my external disk where I download images/videos from my camera.

Turns out videos are being downloaded but they are stored as "hidden files" on my external disk, I have to press a few keys each time I want to "reveal" those files. Only videos are hidden, JPEG and RAW photos show normally.

Does someone know why is this happening and how can it be solved?

Google shows me completely unrelated info when searching for hidden files on macos.

Help would be greatly apreciated.

10 REPLIES 10

Wow - thank u so much, spent all day yesterday wondering why files were not available on SSD but this resolved - can’t believe Canon has not fixed this utility bug yet!

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