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EOS Utility Detecting Camera But No Scene/Stream

HenryEnglish
Apprentice

I don't know what happened but all of a sudden EOS Utility won't work anymore with my M50. When I plug it in it says camera connected but that's it. No scene shows up or active streams. I don't know if it's normal but it shows up on my computer next to all my hard drives as a USB. I have the latest software installed, and I am running Windows 11. This has become very frustrating and I really need a fix for this.

2 REPLIES 2

shadowsports
Legend
Legend

Greetings,

What do you mean by "no scene / stream"?

Are you attempting tethered shooting, webcam.  I'm not clear what it is you are trying to do?

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10

~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

This is all I am getting when I plug my camera in. It used to always show up and now it doesn't.

Screenshot 2023-09-26 001916.png

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