cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

EOS R5 macOS Preview prefers HEIC to HIF for downloaded files

Blueberry_Lover
Enthusiast

I ran into an error (see below) with HIF files downloaded from an EOS R5 while using the Preview app in macOS to resize. The workaround seems to be to first replace the HIF file extension with HEIC which can be easily done using Finder>Rename.

Screenshot 2023-10-30 at 1.33.36 PM.png

Given that I was just resizing the file, I could have equally used Canon's DPP program to resize without the need to rename the file.

BTW, I've been experimenting with a 62.5% scale factor which, as expected, greatly reduces the file size (~60% reduction) when full resolution is not required.

- Pie Lover

4 REPLIES 4

rs-eos
Elite
Elite

I wonder if this is a permissions issue or some bug with Preview.  Does your user logged in to the Mac have full read and write permissions to the folder where the .HIF file lives?

I don't think Preview has issues with the extension though.  I just changed the extension of one of my .HEIC images to .HIF and double-clicking it launched into Preview a-ok.

However, after resizing it and using Command-S to save, I was greeted with a very similar alert, but the title was "You don't have permission to write to the folder that the file "IMG_4765" is in.   Which is odd since it is my Desktop folder which I do have write access to.

But, I was able to export the image from preview while choosing a different name and location for the exported image.   Note though that .HIF will not be the extension of the exported file as withing Preview, the extension for high-efficiency images is HEIC.

--
Ricky

Camera: EOS R5 II, RF 50mm f/1.2L, RF 135mm f/1.8L
Lighting: Profoto Lights & Modifiers

Thanks for the reply. If you have a chance, try downloading an HIF from the camera to see if the behaviour is different. My guess is that Preview is somehow trying to automatically rename HIF to HEIC which causes an issue with Autosave.

BTW, the macOS Photos editor (in Sonoma) has many nice features. It's not a full Lightroom replacement but it does a good job for many adjustments. I do miss some features such as gradient filters.

- Pie Lover

Sorry, I don't have an EOS R5.  I was only checking out if Preview under macOS Sonoma could work with the .HIF file extension.

--
Ricky

Camera: EOS R5 II, RF 50mm f/1.2L, RF 135mm f/1.8L
Lighting: Profoto Lights & Modifiers

Thanks Ricky. I decided to rename all my HIF files in macOS Sonoma with the HEIC extension. I did a quick test using some renamed files with Preview scaling and I didn't see the issue that I had reported. I suspect that there is only an issue with HIF coming directly from the camera (e.g. not iPhone HEIC images renamed to HIF).

- Pie Lover

 

 

Holiday
Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II