EOS R5 Mark II not connecting to EOS Utility

[ugann]

I'm trying to setup the wireless connection to my laptop. In the camera it looks good but when I click on: Pairing over Wi-Fi/LAN In the EOS Utility Launcher it opens a window but not showing the connection/camera.

Any tips what can be the issue?

[p4pictures]

Make sure you get the latest version of EOS Utility. The new version 3.18.11 is the one that supports the EOS R5 Mark II. 

You can download from the usual Canon support pages https://www.usa.canon.com/support/p/eos-r5-mark-ii