PowerShot A3200 IS - Problem with connection/compatibility

[PeterigePan]

Hello everyone,

While cleaning out some stuff of a deceased family member, I found a model: Canon powershot A3200 IS (as by its top side). It has some nice pictures from when i was a small child in 2011, which i wanted to get on my computer. However, when opening the CameraWindow software, it does not recognise my device as plugged in.

I searched specifically on the canon site for this respective software and have looked at the models instructions.

Any ideas how to get the pictures off? This would help me out tremendously!

Kind regards

[kvbarkley]

I suggest that you just pull the card out and try to read it with a card reader.

[normadel]

Forget about using any software to get pictures from camera. Not needed. If Camera Window opens automatically, close it. Just connect them with a USB cable. The camera should mount in Windows File manager or Mac & Linux desktop as a drive. Open the drive, open the DCIM folder. That's where the files are. Move them to the computer.

If this does not work, try another USB cable or USB port on computer.

[Tronhard]

As my colleagues indicate, you don't need software to get the images.  Both of the methods offered will work, but removing the card and placing in a card reader (internal or via USB) is the simplest and likely most reliable, and its the one I use. That does not require a compatible USB cable to connect the camera to the computer.

Turn the camera off

1. Turn off the cama
2. remove the card
3. place in a card reader connected to your computer - it should then see the card as a removable drive
4. copy the files from the DCIM folder on the card to a suitable folder on the hard disc of the computer
5. after checking they are there, remove the card from the computer

If you want to use the camera in the future, return the card to the camera and format it clean using the camera's menu options.