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EOS 80D wifi download on eos utility not working

waynedrobinson
Apprentice

I try to pair my Canon D80 over wifi to my Mac through the EOS utility.  It gets to the point where the camera instructs me to start the eos utility.  The utility comes up without the launcher as several youtube instruction videos show and I cannot complete the pairing.  I have the latest eos utility - 3.19.0 and the mac has Sequoia 15.3.2.  does the software work for this case?

1 REPLY 1

NatalyaP
Product Expert
Product Expert

Greetings waynedrobinson,

I am sorry to hear that you are having issues with completing the set up between the computer and the EOS 80D camera. Per your post, let's check to see if installing EOS Utility 3.18.41 for macOS helps resolve the issue since we can confirm that there are no compatibility issues with this version and macOS Sequoia. Please ensure you remove the current version that you have installed. On the product support page for the EOS 80D camera for downloading the software, please click on the "Load More" option on the bottom of the software list in case version 3.18.41 is not shown right away.

https://www.usa.canon.com/support/p/eos-80d

 

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