EOS 4000D Images won't show up in Canon Camera Connect

[katieeleighcoll]

I have recently taken some photos with my EOS 4000D , I have connected to my phone to download them to it and they aren’t showing up? They are showing up on the camera but not on the connecting app. I have deleted and downloaded it back multiple times but it still isn’t working. I have also ensured that I’ve clicked on All images to download and they are still not showing up? Can anyone help me 

[Ravengirl88]

Hi did you ever resolve this? I’m having the same issue and never have had this problem prior.