Digital Photo Professional 4.9.20 for Mac OS X

[wintersmith]

I have downloaded and launched dppm4.9.20-installer. When launched, I am presented with a message that it is "Extracting Files..." I am not sure where they are being extracted to but they are not on my computer. When I launch the only Digital Photo Professional 4 application on my computer (after restart) version 4.8.30 opens. If I do a "Check for updates" I am told that Digital Photo Professional 4.9.20 is available. Would I like to download it?. So, where is Version 4.9.20 which I supposedly installed?

Operating under Mac OS 10.13.6

[jrhoffman75]

The files are extracted to ahidden folder that the insstaller access to complete the installation. Sounds like the installer is failing to execute fully.

Give Canon a call at 1-800-OK-CANON.