Ctrl+Shift+X Not working in DPP4

[thekingprawn114]

I always use ctrl/shift/x to quickly select rejected images for deletion after quick check, but that hotkey combo is not working now. Any ideas for how to get this function back?

[NatalyaP]

Greetings thekingprawn114,

I've tested the latest version of DPP which I have installed on my workstation on Windows 10, and the function of pressing CTRL + SHIFT + X does work to reject an image when in the Quick Check window of an image. Please check to see if there may be an external keyboard setting within the operating system which may have interfered with multi-key pressing functions. You may also uninstall DPP then download and install the latest version from our Canon USA website. Please test to see if this function works when using DPP on a different computer, or connecting a different keyboard to your computer.

[thekingprawn114]

The shortcut still works on my laptop, so it's just an oddity of my desktop. I'll just have to do 3 mouse clicks rather keyboard until I can figure out what's going on. It started after I updated to the most recent version of DPP.