Connecting to Image.Canon Wifi Date Time Error

[kmsheetmetal]

Hi I have 2 sx530HS and both were setup with Image Gateway and all was working fine no problems until the shutdown of the server.  Today I tried to connect them to the new Image.Canon server and every time I try the update cloud button on the cameras as decribed in the setup from image.canon I get "Set the correct date and time" on both cameras.  The correct date, time and time zone is correct on the camera.  I've searched through several posts on here from others having similar issues in the past saying you need to change the camera name to something else before trying to connect, or completely reset the wireless settings like it was a brand new camera. None of that worked.  I logged into the new image.canon and deleted one of the cameras that I guess was transfered over from image gateway and that had no effect.  Am I missing something or is the service not fully up and running.  Any help would be great as our company uses these for shipping picture verifcation and manually transfering images takes a ton of time and is the only reason we bought these cameras is so we could transfer pictures automatically.

Thanks.

[Nya]

The original website was working just fine and I had no issues

[callman]

How about my PowerShot SX60? I'm having the same issue with Wifi Date/Time error. Please help!

[Steve0701]

The programming team ought to be smart enough to keep the old program running alongside the new one for cameras like mine. Anything else is just laziness and a lame attempt to cut costs while pissing off longtime customers. I am waiting to see an update that will restore WiFi on my SX700 HS. It's hard to avoid feeling that Canon is shamelessly trying to manipulate people into spending more - it reminds me of the Canon all-in-one printers that refuse to scan unless all the ink cartridges are in place with ink in them.

[NaturesX]

I am just having this problem today.. 04/23/20. Is there a fix? Canon SX700 HS

[skier150]

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@NaturesX wrote:
I am just having this problem today.. 04/23/20. Is there a fix? Canon SX700 HS

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It looks like Canon stopped commenting days ago on several threads regading this issue.  I am having the same problem with my SX510.

[NaturesX]

Is there a fix for this yet? 4/23/20..Canon SX 700 HS

[hanks424]

I could not agree more about Canon. They shot themselves in the foot on a few counts. First you can't reach tech support easily.

I use my SX700HS to capture long shots in the Glades. The form size is perfect for carrying while biking. It needs a simple firmware update to continue to use the post to web service.

We have 3 Canon printers and several Canon cameras. Was thinking about a top-level EOS but no more. There are better alternatives. Canon's tech support used to be top notch...Too bad.

As a management consultant, I host classes on total quality management. This is a great example of how NOT to build brand loyality.

[NaturesX]

I believe I have a USB micro plug to download with.. But wifi send to phone was great..

[hanks424]

Wifi still works fine, posting directly to the web was rendered useless when Canon modified their site.

[NaturesX]

Keep getting an error that date is wrong.. Can't download..