04-08-2022 06:48 PM
I have a Rebel SL2 and I am now experiencing difficulty connecting to the EOS Utilities on my 2019 MacBook Air 11.6.2. I opened EOSUtility.App and the window EOS Utility Launcher opened. I had been using Live Shoot to capture images on my MacBook Air and then transfer them to my Mac Mini 12.2.1 to work on them. It worked great. However today after a few shots it now won't recognize the Air. I was using a 3 ft. USB cable with a 6 ft. extender with no problems. I tried using just the cable without the extender but that didn't work. I tried a new cable but that didn't work either. What else can I try?
04-09-2022 08:40 AM
Go into your Applications folder. Open the Canon Utilities folder. Open EOS Utility folder and open EOSU 3 application directly.
04-09-2022 12:25 PM
Something has changed. Did you recently have a software update on your Mac?
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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