Connecting to EOS Utilities

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04-08-2022 06:48 PM
I have a Rebel SL2 and I am now experiencing difficulty connecting to the EOS Utilities on my 2019 MacBook Air 11.6.2. I opened EOSUtility.App and the window EOS Utility Launcher opened. I had been using Live Shoot to capture images on my MacBook Air and then transfer them to my Mac Mini 12.2.1 to work on them. It worked great. However today after a few shots it now won't recognize the Air. I was using a 3 ft. USB cable with a 6 ft. extender with no problems. I tried using just the cable without the extender but that didn't work. I tried a new cable but that didn't work either. What else can I try?
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04-09-2022 08:40 AM
Go into your Applications folder. Open the Canon Utilities folder. Open EOS Utility folder and open EOSU 3 application directly.
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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04-09-2022 12:25 PM
Something has changed. Did you recently have a software update on your Mac?
"Enjoying photography since 1972."
