Showing results for 
Show  only  | Search instead for 
Did you mean: 

Canon EOS 6D also detected as Rebel XTi camera device?


In Winows 7 x64 whenever I plug in my EOS 6D, the EOS 6D device plus the Rebel XTi device shows up.


I used to have a Rebel XTi, but that's the camera I upgraded.  I don't know why Windows thinks the EOS 6D is both a Rebel XTi and a 6D.


The Rebel XTi device is detected even when the Camera switch is in the OFF position and plugged into USB.  The 6D device is only detected when the switch is in the ON position.


I installed the 6D software from the CD but I didn't see any prior Canon software to uninstall first.


How do I stop the XTi device from showing up?



I have this problem when I use the same memory card for both camera. But after doing a low level format in the 6D, the problem disappear. I don't know if it is true for your case or not, but you can give it a try. I think this is more of the OS problem than the camera.

Weekend Travelers Blog | Eastern Sierra Fall Color Guide

Thanks hsbn, but I never used the memory card in the Rebel XTi.  Instead it is probably related to some leftover software driver on Windows from using the previous camera, but I would need Canon techies to tell me where to delete these left behind remnants so it doesn't keep popping up the wrong camera device.



To delete the EOS Rebel XTi, you would want to open the Device Manager the next time it's connected.  Then Find the cameras in the Device Manager.  Then you right click on the camera and click Remove or Uninstall.  This will remove the device from within your computer.  Leave your EOS 6D installed to you can still connect.


If this is an urgent request, please contact us directly using our support and service site. 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
10/14/2022: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!