Another DPP4 constantly crashing issue

[ScooterB]

DPP 4.18 installed

Edition Windows 10 Home
Version 22H2
Installed on ‎6/‎6/‎2022
OS build 19045.4529
Experience Windows Feature Experience Pack 1000.19058.1000.0

Hardware: Custom build (no bloatware) 

Gigabyte GA-Z170XP-SLI ATX LGA1151 Motherboard

Intel Core i5-6500 3.2GHz Quad-Core Processor

Cooler Master Hyper 212 EVO 82.9 CFM Sleeve Bearing CPU Cooler

G.Skill Ripjaws V Series 64GB (4 x 16GB) DDR4-2133 Memory

Samsung 850 EVO-Series 500GB 2.5" Solid State Drive

EVGA GeForce GTX 950 2GB SSC ACX 2.0 Video Card

Corsair 450D ATX Mid Tower Case

Corsair RMx 750W 80+ Gold Certified Fully-Modular ATX Power Supply

Camera: Canon Rebel T2i

Post Raw editing software used primarily Irfanview (some posters commented about how some software made changes to Exif or other file info didn't play well in some situations with DPP)

Have read through a dozen posts and while finding some over lap in issues I have not found any "fixed" solutions that applied:

Issue: I can open DPP 4 normally which automatically links to a file on a storage drive (ie not on my C Drive) I use to save all my image files.  I can usually edit one or if I am lucky two Raw images without a major bog down in processing or DPP freezing up. Resource Monitor indicates the CPU usage spikes to 60% or more when this happens. So far I have;

- I uninstalled every application file with Canon and/or CR2 listed regardless of whether it was currently installed or not clearing out all previous download file for installation as well.

-  Emptied the Recycle Bin Rebooted and did a fresh install of  4.18 (most recent version before that was 4.16 I believe)

- Rebooted and installed DPP 4.18

- I also ran a series of SFC and DIMM scans to ensure system files were not an issue. A few minor things were tweaked

- DPP specifically  has never shown up as an issue in the Win Logs even when I have reopened DPP after freezing up and the PC indicating "DPP did not shut down correctly do you want to..."

- I don't believe the Lens Optimization thing is even an option with my T2i as I have never seen it in the menu but it has been previously mentioned as causing similar issues in some settings. Too many variables and not enough brain cells left on my part.

* Some solutions that worked for some referenced there being some files in the image folder that DPP defaulted to that it didn't like. Apparently even if those files were not opened in DPP they seemed to cause some problems.

My normal workflow with DPP;

:- DPP defaults to one large folder My Pictures that has all my photos, image downloads and iOS back ups saved as jpgs.

- Select subfolder with name and date of pictures taken with my T2i

- Select an image from the thumbnail to edit

- Convert and save the .Raw file as a .Tiff file in the same subfolder as the Raw files (never save Raw edits)

- Click arrow near top left of user interface to return to my thumbnails of images and select the next one to edit.

Is there something I should be doing or should try to eliminate non Raw files from affecting DPP with my file structure?

My only other option I guess to uninstall 4.18 for an older version but it would be nice if I could narrow down how far back I have to go. 

I did copy all the Win Log reports to text files as there are some random things that show up related to wait chain or some gobbly **bleep** about some process stopping  because of not being recognized by something else. I can upload them if someone thinks they could be helpful but my post is probably too long already just trying to cover what I do know.

Thanks in advance.

[ScooterB]

Hope that does the trick. I’m maxed out at 64 MB RAM on an older MB with ddr3 cards.

I do pause my Carbonite background file backup and sometimes go to the Task Master/Services/DDP4/properties and bump the DDP4 Service priority from normal up two levels to high priority.

I have read that some people using their PC’s for DAW recording/Audio mixing will use a custom limited boot option that disables any services not needed while doing processing intensive audio work. Thought about asking if anyone did something similar for image editing if I wasn’t able to resolve the issue on my PC otherwise but I am not knowledgeable at all about what services could be temporarily disabled without risking a crash.

One other thought I had is I started using a Windows repair utility from Tweaking.Com if PC was acting a little bugy and would see some System Error Messages under Administrative Utilities. It basically runs the CMD system file checker and repair scans for you from the app in Windows and for me it has been far more simple, efficient and effective than going through the various CMD prompt trouble shooting process. Especially since I am not super experienced with them.

There is a basic version that is free and a paid advanced version. Fortunately over the last couple years the free basic version has been able to clean up most of the random system file errors that occasionally show up and cause some applications to hang up or freeze.

[avarela123]

Thanks so much for these suggestions!  I also use Carbonite and have for over 15 years.  I never noticed it consuming significant system resources (I used to on a previous computer) but will look into this further because I know it's always running.  I'll also run the free version of the Windows repair scan tool you recommend.  I have also tried to individually isolate each utility, research what it's doing, and try to optimize/repair it.  This manual process is too time consuming and I have been unsuccessful improving much.   Thanks again for these tips!