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Cannot Register Power Zoom Adapter PZ-E2

simoncfyu
Apprentice

I am trying to register my Power Zoom Adapter PZ-E2 but it does not show up no mater how I type in the search in the register page. Please help, thank you.

5 REPLIES 5

shadowsports
Legend
Legend

Greetings ,

Please enter the search term exactly as the item is named. 

Power Zoom Adapter PZ-E2

If that doesn't work. Let us know. I'll check it in the morning when I'm on my computer.  

You can also try using a different browser.  I should be able to tell if it's in the database tomorrow.  

 

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

shadowsports
Legend
Legend

Greetings,

I confirmed this device is not in the product database by itself.  Did you order this with a lens as a "kit"?

Please contact Canon Support 1(800) 652-2666.  They can get it added or assist you with registration. 

shadowsports_0-1732549973337.png

   

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

John_Q
Product Expert
Product Expert

Hello simoncfyu,

This item is technically considered an accessory and these types of things are not included in the list of products to register unfortunately. The item doesn't have a serial number, so you wouldn't be able to register it anyway without one. I would highly suggest holding on to the receipt for your Canon Power Zoom Adapter PZ-E2 in case any issues arise. 

shadowsports
Legend
Legend

Thanks John_Q for confirming 😃

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

simoncfyu
Apprentice

Hi Everyone,

Thank you for the replies. The Power Zoom Adapter does came with a card with a serial number on it.

I am curious why an accessory that cost $999USD is not being able to be registered online for the warranty.

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