11-24-2024 11:54 PM - edited 11-24-2024 11:54 PM
I am trying to register my Power Zoom Adapter PZ-E2 but it does not show up no mater how I type in the search in the register page. Please help, thank you.
11-25-2024 03:26 AM
Greetings ,
Please enter the search term exactly as the item is named.
Power Zoom Adapter PZ-E2
If that doesn't work. Let us know. I'll check it in the morning when I'm on my computer.
You can also try using a different browser. I should be able to tell if it's in the database tomorrow.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
11-25-2024 10:53 AM
Greetings,
I confirmed this device is not in the product database by itself. Did you order this with a lens as a "kit"?
Please contact Canon Support 1(800) 652-2666. They can get it added or assist you with registration.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
11-25-2024 05:42 PM
Hello simoncfyu,
This item is technically considered an accessory and these types of things are not included in the list of products to register unfortunately. The item doesn't have a serial number, so you wouldn't be able to register it anyway without one. I would highly suggest holding on to the receipt for your Canon Power Zoom Adapter PZ-E2 in case any issues arise.
11-25-2024 06:22 PM
Thanks John_Q for confirming 😃
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
11-26-2024 01:45 PM
Hi Everyone,
Thank you for the replies. The Power Zoom Adapter does came with a card with a serial number on it.
I am curious why an accessory that cost $999USD is not being able to be registered online for the warranty.
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