canon camcorder

[stan7160]

i seem to have lost my installation of pixela imagemixer 3 and trying to reinstall it brings up an error message. i tried unstalling the profram with the same result. it starts to install from my disc and after a minute or so, a message box apears the says error access denied. message is: 02y1+_ibo1/4ry. common. what do you think? stan williams

[Richard]

Hi Stan,,

So that we may better assist you, please reply with the following information:

For assistance with the installation of Pixela, please contact Pixela directly.  They're available at 1-800-458-4029, Monday through Friday, 9:00 a.m. - 6:00 p.m. (PST), or online at:  http://www.pixela.co.jp/oem/canon/e/