12-07-2012 08:28 PM
HF200 screen is blank, green light wont go off, can't shut off camcorder"??? help
12-07-2012 11:59 PM
is this problem recurring? As a last resort to get the camera to turn off, you can take out the battery.
12-10-2012 07:12 AM
wilpap,
Sorry to hear that your VIXIA HF200 will not power off. If the camcorder is frozen and will not power off, try removing the battery to power it off. Wait about 10 minutes or so before powering the camcorder back on again. If the camcorder is still frozen and will not respond when it is powered on, then it may require service.
To start your repair process, you'll need to complete a Repair Request on our website.
If this is a time sensitive-matter, additional support options are available at Contact Us.
04-21-2013 10:47 AM
Ditto same issue. Three of my friends bought same camcorder after my recommendation. And 3 out 4 of us have same problem. search google and lot of yhem have same issue. This tells me this is a design defect and acnnon should recall it and fix it. I bought cam for seven fifty dollrs
04-10-2014 06:32 PM
Hi, I also had the same issue with my camcoder. Did you find the solution?
Kind regards,
Avi
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.