05-10-2025
03:51 AM
- last edited on
05-10-2025
08:26 AM
by
Danny
When I’d put my canon ES8400V, 8mm camcorder on “play” to watch the footages the screen just stays on a blank black screen and keeps saying “eject”.
I’d hit the eject button but the compartment won’t open up. The camera sounds like it’s reeling but the tape is just stuck inside. I can’t record with it or anything because it keeps saying “eject”. The screen black blank screen is started to get distorted now.
How will I get the tape compartment to open up?
05-13-2025 10:17 AM
Thanks for letting us know what Canon product you've got. The ES8400V is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them Monday through Friday at 1-866-443-8002.
Hope this helps!
05-14-2025 12:42 AM
Your ES8400V is a tired 23-year-old camera. Perhaps it's time to move on.
Here is a YouTube video that may help you get your tape out:
https://www.youtube.com/watch?v=EOaxYuUw0to
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