can u give me a name to fix door that open 2 remoe and insert tape for es8400

[jesse]

i have an es8400 the door where u insert and remove the video tape is stuck open can u recomend someone my zipcode is75067

[Mykolas · Accepted solution]

Hi jesse!

Thank you for posting about your ES8400.  Given the age of this model, it is no longer in service life and replacement parts are no longer available.  You may try searching for a local shop that still repairs older video equipment. 

You may also participate in the Canon Loyalty Program instead.  The Canon Loyalty Program option allows you to replace your current camera for a discounted fee, plus shipping.  The original non-functioning camera would then be returned to Canon USA for recycling using a prepaid shipping label that would be provided.  

If you would like to take part in this option, please call our Sales Department at (800) OK CANON (800-652-2666) seven days a week, 8am to Midnight.  Let them know you have been working with online support and the Canon Loyalty Program was offered.  Be sure to have your serial number for your camera at the time of your call.