Vixia HF21.Start/Stop does not work

[CGBowhunter]

I just got a Vixia HF21 and the Start/stop on the camera does not work.  It works fine on the Display, but not on the camera.  There is an Icon that looks like a solid gear that says "off". but I can not find it in the owners manual and am not sure if it is even related.  Is the button broke, or is there a way to disable it?

 Thanks

[Mykolas]

Hi CGBowhunter!

Thanks for posting.

If at any time the camcorder is still accessing the memory (access light will be flashing), the START/STOP button will not start recording.  Look to make sure the light is not longer on, then try pressing the START/STOP button.

[CGBowhunter]

Well unfortunately it appears the main Start/stop button is broke.  And even more unfortunate, I found canon longer supports the the Hf21.   Ended up finding a HF R 400.  Should be here next week.  

Happy recording