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Vixia HF R82 play button doesn't work! I can't access my files?!?! I have super important videos!


I want to put my videos from this past year on my computer and for some reason when I press the play button to access my files nothing happens!!! I looked at the settings and I have no idea why this is happening! If anyone has any ideas please help. Thank You!!!



How do you transfer your footage to your computer?  Sounds like you have a video capture card and need to play back the footage on the camcorder and record onto the computer?

Is your footage on the built-in memory, or is it on a removable SD card?  If the latter, do you have an SD card reader for your computer?   If all the footage is only on the built-in memory, get an appropriate SD card and try to copy the footage onto it.   See the User Manual for details.

For the future, I strongly recommend backing up your footage after each project.  Look into an SD card from a reputable brand, purchased from a reputable source (e.g. SanDisk from B&H Photo and Video).  Make sure to use full-sized SD cards and not micro SD cards with adapters.

If you'll also be capturing once-in-a-lifetime footage, do look into upgrading to a camcorder with dual memory slots.  While not a guarantee, you're footage can be captured to two cards at the same time.  Still though, after the footage is captured, transfer to your computer and also make backups.


EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L, 600EX-RT (x6), ST-E3-RT
EOS C70, RF 24-70 f/2.8L IS, EF-EOS R 0.71x