01-05-2013 02:03 PM
I have the Vixia HF R10. Suddenly, the screen in front of the lens stopped retracting when powering up. How do I remedy?
01-10-2013 09:14 PM - last edited on 01-11-2013 11:58 AM by Stephen
First, please try this: Remove the battery pack from the camera and close the battery compartment. Now Press and hold down the power button for 5 seconds. Replace the battery pack and turn the camera on.
If your camera works normally, you're ready to start shooting. If the issue persists, your camera will require service to resolve this issue. You can setup the repair online right here: http://bit.ly/CanonRepairs
We hope that helps!
If you have any other questions, please feel free to contact us!
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