cancel
Showing results for 
Search instead for 
Did you mean: 

Vixia HF G20 rejecting sd cards

berty_goldstein
Apprentice

I have owned this vixia hf g20 camcorder for almost 2 years now, and it has functioned normally. But recently, it has not been able to read or record onto extra sd cards (the ones that go into the 'A' and 'B' slots), however it can record and read the internal memory. 

 

Out of nowhere, when i am recording on an sd card (even the ones that were included witht he camera that i have used since the day it came out of the box) i get the error message "check card" or "card is write protected". I have tried to initialize the card, but it results in the same error.

 

The card included with the camera is a sandisk ultra, 32GB.

 

Thanks for any help answering this problem!

1 REPLY 1

Mykolas
Authority

Hello berty_goldstein!

 

Thank you for the post.

 

There is a small lock switch on the side of each memory card you have.  Please look to make sure it is in the unlocked position.  If the error messages still show with multiple different cards, the camcorder will need to be repaired.

 

To start the repair process, you'll need to complete a Repair Request on our website.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Announcements
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM