03-28-2019 11:02 PM
I cannot get my VideoBrowser to run any more. Some time back it started to always shut down 'after' it completed uploading my current videos from my camera and joining the videos. About a couple months ago, it then just shuts down immediately after starting. Each time I start it, it loads up I see the main screen for about a second but then it just closes. Do not get any errors any other messages and this is all it will do.
I have uninstalled the application, even downloaded the latest version (which was the same as I had previously installed) reinstalled it but still shuts down after starting it.
03-29-2019 01:45 AM
Hello JMike,
We are sorry to hear that you are having difficulty with getting VideoBrowser to run. This software is actually supported by Pixela and we recommend contacting them for further assistance.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
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EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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