04-04-2022 11:37 AM
Good morning! I am reaching out through this thread to see if anyone has experience with Canon Vixia camcorders. They have been my work horses for my video class. I have about 25 various models. R600, R80, R800....In the past week I have been getting FILE ERROR messages. I have watched youtube videos on how to reset the file numbering as well as reset the camera. It is still happening. Is there anyone on this thread that can help me troubleshoot/experience with canon camcorders?
04-05-2022 01:22 AM
Thanks for checking in with us.
You might run into file numbering errors when swapping cards that have been used on cameras with a different file-numbering system.
I suggest that you back up all the data on the cards to your computer. Then put the cards back into your camcorders and initialize then. On many of our camcorders, you can do that by pressing MENU then navigating to other settings and then INITIALIZE.
The file numbering should then revert to the file-numbering settings of the camera. If the memory card was using a foreign file numbering from another camera, it might help to switch file numbering in the menu to RESET so that it starts with a new count, instead of continuing from before.
Usually our cameras will indicate file numbering with seven digits. The first three numbers represent the folder and the numbers after that represent the image number in that folder. For example, 101-0107 tells us that the folder number is 101 and the image count in that folder is 107.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 184.108.40.206
PowerShot SX420 IS - Version 220.127.116.11
PowerShot 620 HS - Version 18.104.22.168
PowerShot SX720 HS - Version 22.214.171.124
PowerShot G1X Mark III - Version 126.96.36.199
PowerShot G7X Mark II - Version 188.8.131.52
PowerShot G9X Mark II - Version 184.108.40.206
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.