URGENT! Canon Vixia HF R20 no HDMI output

[ZachDelano]

I am trying to run video from my camcorder to a screen about 50ft away. At first I used a mini HDMI to HDMI adapter, and plugged the HDMI cable into my camcorder. The screen said no input. I used a different camera to test if it was the cable or adapter that was bad but it worked fine. So I ordered a HDMI female to female adapter and used the original mini HDMI to HDMI cable that came with the camcorder. Same result. 

So I'm wondering if I'm using the wrong adapters,

http://amzn.com/B004PVW1DE

http://amzn.com/B004PW1XRS

or if there is something wrong with the camera.

Thanks!

[Danny]

Hi, ZachDelano!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, contacting our US-based technical support team is the most efficient way to get these issues straightened out. They're standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

[ZachDelano]

Thanks! I'll shoot them an email...