05-28-2016 09:10 AM - edited 05-29-2016 10:07 PM
Hello My canon optura 20 sometimes has vertical lines that look like window shutters on a patio door, sometimes just black screen. ( looks like vertical shutters) Sometimes they go away and I can view and record just fine. When in playback mode never shows vertical shutter lines, always plays back fine. What could this be? Thanks Jerry. PLEASE HELP. SOMEONE MUST KNOW SOMETHING.
06-02-2016 10:51 PM
Can you connect the Optura to a video monitor or your TV to test whether or not it is the screen? Try connecting it to an external monitor and record. If the problem is not seen on the external monitor then it could be a Optura screen issue.
03/02/2023: New Firmware Updates Are Available:EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.