My camcorder won't play back or record. The tape doesn't move at all.

[Danny]

Hi, boboshaffer!

So that the Community can help you better, we will need to know exactly which camcorder model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

[boboshaffer]

Model Number E65A.  I have tried new tapes and old, to no avale.  I guessing, that because it is so old that I probly not going to get any aswers.  I was considering taken it apart, but thought I should ask for help first.  I was thinking it is a belt.  I have notice that when I eject the cassett holder with out a tape in it the right hand wheel does turn.  So I am thinking that the left is where the problem lies.

[Mykolas]

boboshaffer,

At this point, the camcorder needs to be repaired, but due to its age, it is no longer in service life.  Replacement parts are no longer available.

[boboshaffer]

Is it possible to get a break down schematic for this motel? If so, I can attempt to work on it my self.  I don't think I have anything to lose to try it.

[Mykolas · Accepted solution]

boboshaffer,

Repair schematics or instructions for our camcorders are not available for us to provide.