08-09-2018 07:04 AM
Hi all,
I opened my camera Canon MD160 after a long time, connected via firewire with my pc and tried to capture video on premier. I opened the capture window tab of premier, the "stop, play, rewind" buttons are working (hence there's no connection problem), but there is no screen image and therefore no "record" button appears, so i can't capture my footage.
I saw the screen of the camcorder and there's a blinking red light (as shown below in the pic). I searched the internet for the manual, troubleshooting, flashing icons, but couldn't find it. It seems like a usb slot with a tiny arrow on top and a "\" on top.
I also downloaded the program "Camera window" from this link:
but after installing it and connecti
Could you please help me with this issue? Its very important, cause i can't input my tapes.
Thank you,
Kris Karnezis
Solved! Go to Solution.
08-13-2018 10:45 PM
Have you tried any of the steps in the following from Adobe:
https://helpx.adobe.com/premiere-pro/kb/cant-capture-dv-hdv-video.html
08-09-2018 09:31 AM
Hi, Kris!
Welcome to The Canon Forums, and thanks for posting!
We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, please click HERE and select your country to find support in your part of the world.
Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
Thanks for choosing Canon!
08-09-2018 11:33 AM - edited 08-09-2018 11:34 AM
According to the manual, which you can download from the Canon site, that red symbol is showing that the Backup Battery needs replacing. This is shown on page 19 of the manual. It is possible, because this is used to retain date and time settings etc, that this is causing your problems with the "Camera Window" software.
08-13-2018 07:41 AM
Thank you so much for the info, i bought a new inside battery for the camera, the blinking red light went off, but the record button on premier still doesnt appear!
08-12-2018 02:42 PM
If you have a “PLAY” button and no “REC” button, then I would assume that the camera is in playback mode, not record mode.
08-13-2018 09:08 AM
08-13-2018 10:45 PM
Have you tried any of the steps in the following from Adobe:
https://helpx.adobe.com/premiere-pro/kb/cant-capture-dv-hdv-video.html
08-12-2018 10:02 PM - edited 08-12-2018 10:06 PM
There is no record button on the Premiere capture screen? Is that correct? If that is correct you should check your capture settings. The wrong settings will result in what you are not seeing.
08-13-2018 09:06 AM
That is correct. I checked on top and it says "Capture device Offline".
I also checked this link: https://www.youtube.com/watch?v=Svh5hatMpLo
I did exactly what it says, updated firewire driver but nothing changed.
(Check pic from my device manager below)
And this is a video link of my problem right here:
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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