01-21-2013 04:37 AM
I downloaded all the software that came with the camcorder. And impoted the videos. I cannot play the videos on the computer. Is there software that should have came with the camcorder that would allow me to view and edit the video? Thanks
03-05-2013 06:21 PM
Hi Brianpucci,
For the best answer, I recommend calling Pixela for assistance. Here's their contact information:
Telephone support: 1-800-458-4029 Monday-Friday 9:00 a.m. - 6:00 p.m. (PST)
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.