06-23-2019 11:03 PM - edited 06-26-2019 09:11 PM
I've had this problem for a few days and I was wondering if anyone could help...
When I playback photos or videos stored on an external memory card, files playback perfectly fine. When I try to find my photos and videos on the internal memory, the camera just says "no photos" or "no scenes". This was never an issue in the past, as I was able to review the files just fine. The issue came about a few days ago when transferring images to my laptop, after reinserting the SD card and going for playback on the internal memory, there was an error, "Cannot access the built in memory, recovering files". After some time the camera proceeded to state "no files". When I check how much memory is used up however, it displays as almost full. I believe that the camera still somehow has access to all of my footage and photos. Is this true and is there a way I can get all my items back?
Hopefully that made sense, thanks in advance.(Vixia HF R80)
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 184.108.40.206
PowerShot SX420 IS - Version 220.127.116.11
PowerShot 620 HS - Version 18.104.22.168
PowerShot SX720 HS - Version 22.214.171.124
PowerShot G1X Mark III - Version 126.96.36.199
PowerShot G7X Mark II - Version 188.8.131.52
PowerShot G9X Mark II - Version 184.108.40.206
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.