07-13-2025 11:02 AM
I dug out my ZR45MC digital video camera to see if it still works. I have an issue with playback of video on the camera where it will start ok then the screen goes black. I've tried cleaning several times. The video then may play for maybe 2 seconds and the screen again goes black. I've tried this with the 3 videos I found. Any suggestions will be appreciated.
07-15-2025 09:36 AM
Thanks for letting us know what Canon product you've got. The ZR45MC is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them Monday through Friday at 1-866-443-8002.
Hope this helps!
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