12-01-2020 04:18 AM
Thanks for checking in with us.
Since we aren't able to provide forum support for that camcorder, you may wish to contact our phone support line by calling us at (800)652-2666 on M-F from 9am-7pm EST and then select the camcorder department.
12-01-2020 06:44 AM
Thanks for the reply. I keep getting relpies that send me to different areas of Canon. But each one sends me away. The chat capability told me this forum is the only place where I can get responses. The phone number you indicated will not handle anything relating to this camcorder. I guess it's just too out of date. How about this - is there any technology that you're aware of that converts these cassettes to digital formats even if I need to buy extra equipment?
12-01-2020 09:55 AM
Here's what you need to do.
The ZR20 has a firewire port. You need to buy a firewire capture card. (They are very inexpensive). You'll use this to connect the camera to a PC or MAC. You can capture the footage and archive it digitally.
Amazon is a great place to start.
12-01-2020 10:40 AM - last edited on 12-01-2020 10:45 AM by Danny
Is there any way to be more specific on this - sorry. The camcorder has a small DV in/out port.
Presumably that connects to the firewire card. I would need a cable to connect to the card and then another cable to connect the card to the iMAC. Any idea if this Vantec card (below) would work?
This cable (below) might connect the camcorder to the card
Then I need a cable to connect the card to the IMAC. Is this even remotely correct or do I have this wrong. Thanks again.
12-17-2020 03:21 PM
Haven't tried anything yet. I don't think I have specific enough info on what to get. Combo of talking to Apple and Best Buy may do it. The latter was helpful with running an old VCR and DVD player through my cable system and new TV. They got me the parts that I needed and it worked. I put this on the back burner but will post once I dig into it again.