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canon_user2 · 08-05-2017

I have an ImageClass MF4890dw that I am using wirelessly with a Mac running macOS Sierra 10.12.16. When I start my MF Toolbox application I get the following error: "Cannot communcate with any of the scanners. The scanners may not be connected, or ma...

canon_user2 · 08-05-2017

I have an ImageClass MF4890dw that I am using wirelessly with a Mac running macOS Sierra 10.12.16. When I start my MF Toolbox application I get the following error: "Cannot communcate with any of the scanners. The scanners may not be connected, or ma...

canon_user2 · 08-05-2017

Sonya1, I actually started with the phone support option. But they were not able to fix my issue. They insisted it was a problem with my home network (and told me to contact my router's tecnical support) even though the Mac and the ImageCLASS are con...

canon_user2 · 08-05-2017

Sonya1, The ImageCLASS is already registed with the MF Toolbox. But when I select the "Scanner" tab the printer name is greyed out. See the attached image. Any other ideas?

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Error: Cannot communicate with any of the scanners...

Error: Cannot communicate with any of the scanners...

Re: Error: Cannot communicate with any of the scanners...

Re: Error: Cannot communicate with any of the scanners...