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Trailider5
Apprentice
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04-14-2017
05-31-2019
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MG5520 with support code 1405
04-14-2017
I am getting Support code 1405 "The type of print head is incorrect". I have changed all the cartridges, power cycled the unit, removed the power for 30 minutes. This unit appears to be dead. Any clues??
Re: MG5520 with support code 1405
05-31-2019
Problem solved. Bought a Brother brand printer. It's a black and white laser printer with no cartridges. Works great
Re: MG5520 with support code 1405
04-15-2017
I went through this procedure 5 times, but still get the error code. Is there anything else that might solve this issue?
Re: MG5520 with support code 1405
04-14-2017
http://wirthconsulting.org/2015/06/25/canon-settles-pixma-print-head-class-action-lawsuit-customers-eligible-for-extended-warranty/
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