This is a new printer on a Wintows 10 64bit PC. initially, scanning was fine but now I get this error message. I have conformed (by prointing) thta it is connected to the PC but it wont allow me to scan due to this error message. Please help!
Hi, I had this problem too with my TS8050. I finally discovered the answer and it was very simple. When I open the scan option and choose save to computer it says <Doc type: Auto scan>. If you touch this option you have the choice of document, phot...
I have a TS8050 and was tearing my hair our with a similar problem. The instructions don't tell you but the way I found to do it was to not allow the document recognition to be set at <Auto Scan> but to use the screen on the printer to select <Docum...