Canon Community

That is what I did, not very satisfactory at all. What irritates me is that Canon show total lack of concern. They should be brought to account.

Sorry only just seen this!! what do you mean by the communication mode the M5 is set use??

Thanks for that but I am running under windows 10. don't want to risk screwing up the programs and having more issues. 

I am having the same issue with the EOS program that came with my Canon 80D, same screen etc but isn't showing the camera but following the instructions in the manual there is a screen shot of a camera listed under the camera column. I am going tio h...