I have a mf628cw laser aio. The unit is about 5 yrs old. Lately when scanning in color I'll get this horizontal white line issue as well. Specifically it seems like every other line is white/empty. Black and white scans are defect free and correc...
You may be on to something with respect to protected documents. I've seen it only with checks so far, and in color.When scanning the same check in bw, it scans fine. Other documents scan fine in color or bw.Doesn't matter if the doc feeder on top or ...
This is a shortcoming of many canon and other manufacturer connected devices. An AIO that has a ethernet/wifi capability and usb port which accomodates a flash drive should be able to bind the two together and allow network access to the storage medi...