When I connect my camera (EOS Rebel T5) to the computer through the provided USB cable the autoplay window does not come up, nothing happens so I am unable to move my images from the camera to the computer.
I was simply describing the two screen shot pictures which I was including in my reply.Yes I have connected my phone and tablet to the same usb connection on the computer and both come up as a portable device. The card reader didn't work on my laptop...
That's the problem, it doesn't show up. I have been using a usb card reader to download my images, but it seems to be broken, so I tried connecting the camera directly and nothing. The computer is my office desktop, operates windows 7. Here is a scre...