Russ,Checking again, the setting I changed was to change the paper setting to High Resolution Paper.Go to your Printer Properties. In the General tab, there is a Preferences button.Open Preferences and change Media Type to High Resolution Paper.That ...
I had this same problem.The pigment black does not work.In the global printer setting, I set the print quality to High.This bypassed the pigment black and now uses the dye black for all black printing.It has worked for me for quite some time now.
I also have a MX922 with no black pigment printing, but all of the dye ink prints well.Is there a way to turn off the black pigment ink so that the printer no longer tries to use that ink?
